Emergency Assistance International calling guide

Making an international call can be confusing, particularly when you are in need of urgent assistance and are not sure of the correct country or international dialling codes.

Our Specialty Assist emergency number operates 24/7 and is located in London.

Please refer to the guide below for assistance dialling this number from anywhere in the world. If you are still not sure, check some of the country code websites available online that also provide a full list of international codes.

If you are still having trouble dialing our number, remember you can always send us an email.

Calling from a mobile?
Calling from a local pay phone, hotel or home phone?
Other ways of contacting us



Emergency Assistance Numbers

You can call Reverse Charge (using your local Operator) or call Direct Dial and ask to be called back.

Reverse Charge or Direct Dial

From anywhere in the world 44 20 7902 7405
Within the United Kingdom 020 7902 7405
 

To be redirected from our Australian numbers:

Outside of Australia 61 2 9234 3123
Within Australia 1800 611 210 (Free call) or
02 9234 3123
 

Calling from a mobile?

Simply dial any of the numbers above (corresponding to where you are in the world).
Remember to use the + symbol on your mobile for international dialling.

Dial our emergency assistance number: +44 20 7902 7405.



Calling from a local pay phone, hotel or home phone?

You will need the correct outgoing International Dialling (IDD) code. These codes are different for each country.

To find the right codes to call follow these steps and dial:

1. International Direct Dialling Code (IDD) of the country you are calling FROM
Find your IDD code 		IDD's are different for every country you are in.
For example when calling from Australia to any other country IDD you would dial is

0011

2. Country code of the country you are calling Our emergency assistance provider operates out of the UK so you would use the UK country code to call us and dial

44

3. Area / City code of the country you are calling Our emergency assistance number provider is in London so you would use the London city code to call us and dial

20

4. The number you wish to reach Then you would dial our emergency assistance number

7902 7405


Here's an example of how to call our Emergency Assistance number from Brazil:

0014

+

44

+

20

+

7902 7405
(IDD Brazil)   (Country Code UK)   (City Code London)   (Our emergency assistance number)
Find your IDD code


Helpful links for dialling internationally:

Country Code - a full list of IDD's and country codes

International Country Calling Codes and time zones - full search and tailored calling code results

How to call Abroad - another searchable site with examples generated.



Other ways of contacting us:

  • Send a text message (which will be converted to a written email) + (61) 417 342 076
  • Send an email: operations@specialty-assist.com
  • Send a fax: + (44) 20 7928 4748

* Delivery of text messages are subject to mobile carrier delivery services.